Electra USA
Human Resources Operations Specialist
New York, New York•Full-time
$85,000 - $100,000 annually
$85,000 - $100,000 annually
About the Job
Position Summary:
The Human Resources Specialist delivers exceptional HR operations and employee experiences across Electra USA's businesses. This role supports the full employee lifecycle—from recruitment and onboarding through benefits administration, engagement, and offboarding—while keeping HR processes compliant, standardized, and continuously improving.
Partnering with employees, managers, Payroll, Benefits, Finance, and business leaders, the HR Specialist builds scalable HR processes that support growth. The ideal candidate is highly organized, detail-oriented, and an effective communicator who enjoys documenting workflows, improving processes, and analyzing workforce data.
Key Responsibilities:
Employee Onboarding & New Hire Experience
- Manage end-to-end onboarding for all new hires in BambooHR and other HR systems, including offer documentation, background checks (where applicable), Form I-9, and E-Verify.
- Maintain accurate, confidential, and compliant employee information.
- Facilitate new hire and benefits orientations, and coordinate with Payroll, IT, Safety, Operations, and hiring managers so employees are ready on day one.
- Ensure benefit enrollments are accurate and completed on time.
- Conduct 30-, 60-, and 90-day check-ins and onboarding surveys, and use feedback to continuously improve materials, checklists, and processes.
Employee Lifecycle & Leave Administration:
- Maintain accurate employee records and personnel files in line with legal requirements and company standards.
- Process status changes, including promotions, transfers, compensation changes, organizational updates, and separations.
- Coordinate offboarding, including exit documentation, separation checklists, systems access, equipment returns, and final employment documents.
- Conduct exit interviews, analyze trends, and recommend improvements to retention and employee experience.
- Administer LOA, FMLA, PFL, STD, LTD, ADA accommodations, and other leave programs, including employee communications, required documentation, and return-to-work coordination.
Talent Acquisition & Early Career Programs:
- Support recruiting activities including interview scheduling, candidate communications, job postings, and hiring manager coordination.
- Coordinate and support Electra USA's internship, co-op, apprenticeship, and early career programs.
HR Operations, Reports & Process Excellence:
- Maintain HR policies, procedures, workflows, forms, checklists, guides, and SOPs, ensuring compliance and alignment with business practices.
- Keep employee files and employment documentation accurate and compliant, and assist with internal and external HR audits.
- Support HR technology enhancements and implementations, identifying opportunities to simplify and automate processes.
- Develop and maintain recurring HR dashboards, workforce reports, and key metrics.
- Analyze workforce trends to improve employee experience, operational efficiency, and organizational effectiveness.
Qualifications:
Required:
- Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered.
- Minimum of three (3) years of progressive HR experience as an HR Generalist, HR Coordinator, or in HR Operations.
- Experience administering onboarding, benefits, leave management, and employee records using HRIS platforms.
- Strong knowledge of employment laws, including I-9, E-Verify, FMLA, ADA, EEO reporting, wage and hour, and state leave laws.
- Advanced proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook.
- Strong written communication and organizational and project management skills, with the ability to manage multiple priorities with attention to detail.
- High degree of professionalism, integrity, confidentiality, and sound judgment.